Shipping Rules and Restrictions
We offer standard shipping and FedEx service to addresses in the US and abroad.
FedEx services within the US include Ground, Express Saver, 2 Day, Standard Overnight, Priority Overnight, Priority Overnight Saturday Delivery, First Overnight, and First Overnight Saturday Delivery. International FedEx services include Ground, International Economy, International Priority, and International Priority, Saturday Delivery. FedEx services to Canada include Ground, International Economy, International Priority, and International Priority, Saturday Delivery.International FedEx services include Ground, International Economy, International Priority, and International Priority.
To find out the exact FedEx shipping options, rates, and times for your order, proceed to step 2 of the checkout process. You will not be charged unless you confirm the order.
Our order cutoff time is 12 noon Eastern, Monday - Friday, excluding US holidays. Orders placed before the cutoff time will be shipped out the same day. Orders placed after the cutoff time will be shipped out the next business day.
Please send an email to email@example.com to make special arrangements.
* Please note that shipping rates to Hawaii, Puerto Rico, Alaska, American Samoa, Armed Forces, Federated States of Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, and the US Virgin Islands are $10 more than the rates quoted in this chart and might take longer time to deliver.
** Please note that shipping rates to New Brunswick, Newfoundland, Northwest Territories, Nunavut, Prince Edward Island, Saskatchewan and Yukon are $10 more than the rates quoted in this chart.
Free Shipping Offer
US: Orders of $100 and over
Canada: Orders of $150 and over
Rest of the World: Orders of $200 and over
Free shipping will be via FedEx ground for US and Canadian orders or via FedEx International Economy for all other destinations. Order minimums are calculated by merchandise totals only and do not include sales tax or shipping charges.
When you check out, select the free shipping option from the shipping options roll down menu. You don't need a discount code. The free shipping option will appear automatically for qualifying orders
Tracking your Order
Tracking numbers are assigned to packages upon shipping from our distribution center. It may take up to 48 hours for the carrier’s tracking system to update and provide tracking information.
Tracking availability depends on the type of item you purchased and the shipping method you selected at checkout. Orders shipped via FedEx Smartpost or FIMS do not have a tracking number. However, we can still provide order status and other details.
For more information on tracking your order, contact firstname.lastname@example.org